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Last updated: July 26, 2026 · Version 1.1 (supersedes Version 1.0, effective July 19, 2026). Workforce AI Corp operating as Vetted Intake (“Vetted Intake,” “we,” “us,” or “our”) provides the Service. These Terms govern access to the Vetted Intake website and, where a Firm subscribes, the Service, together with the applicable order form, the DPA (Part 2), and the agency/MSA clauses (Part 3).
4.1 Intake only — not legal advice
4.1.1 The Service is an AI voice intake receptionist. It answers calls, gathers intake information, and books or routes consultations. It does not provide legal advice, does not quote settlement value, and does not opine on statutes of limitation, liability, or any legal question.
4.1.2 A human attorney reviews every matter. No intake interaction is a substitute for consultation with a licensed attorney. Nothing produced by the Service is legal advice.
4.2 No attorney-client relationship with Vetted Intake
4.2.1 Vetted Intake is a technology vendor, not a law firm, and does not practice law. Interacting with the Service creates no attorney-client relationship with Vetted Intake.
4.2.2 Whether an attorney-client relationship (or a duty to a prospective client under Model Rule 1.18) arises is determined solely between the Caller and the subscribing Firm under applicable law and the Firm’s own engagement practices. Vetted Intake is not a party to any such relationship.
4.3 No unauthorized practice of law (UPL)
The Service is configured not to give legal advice and to route legal questions to the Firm’s licensed personnel. The Firm is responsible for ensuring its configuration and use of the Service comply with the rules of professional conduct and UPL rules in every jurisdiction where it operates. Vetted Intake does not select, direct, or supervise legal work; the Firm’s licensed attorneys retain all professional judgment.
4.4 AI disclosure
Consistent with emerging law and best practice (e.g., proposed New York S.B. S7263 and analogous measures), Callers are told they are interacting with an AI assistant on behalf of the Firm (Part 5). The Firm is responsible for enabling the disclosure microcopy appropriate to its jurisdiction.
4.5 Firm responsibilities
The Firm shall: (a) provide accurate configuration (greeting, intake script, routing); (b) maintain its own client engagement, conflicts, and confidentiality processes; (c) provide any Caller-facing privacy notice and obtain any consents its jurisdiction requires; (d) promptly review AI-generated intake and exercise attorney judgment; and (e) use the Service lawfully and not to give or solicit legal advice through the AI.
4.6 Acceptable use
No use of the Service to: violate law or professional-conduct rules; harass or defraud; reverse-engineer or attempt to extract another tenant’s data; upload malware; or exceed authorized access. Vetted Intake may suspend the Service for security or legal-compliance reasons with notice where practicable.
4.6A SMS program terms (text messaging)
4.6A.1 Program. Vetted Intake is our text-messaging program for people who ask us to text them — law-firm owners, administrators, and staff who contact us about the Service. It is a sales and support program, separate from the Caller intake Service in §4.1. Callers are not enrolled in it by calling a Firm that uses Vetted Intake.
4.6A.2 What we send. Vetted Intake sends customer care messages — replies to your question, demo and appointment confirmations, and scheduling or onboarding follow-ups — to people who use either opt-in path below. We send occasional marketing messages, such as product updates, offers, and invitations to book a call, only when the website checkbox consent is recorded.
4.6A.3 How you opt in. Check the texting box on the contact form at vettedintake.com/talk and give us your mobile number to receive customer care and occasional marketing texts. The box is unchecked by default and is never required to send the form. If you text our business number at (754) 283-8833 ((754) 2-VETTED) first, that authorizes customer care replies to your conversation only and does not authorize marketing messages. Consent to receive text messages is not a condition of any purchase, and you can send the form, buy, and receive service without agreeing to texts.
4.6A.4 Frequency and cost. Msg frequency varies. Msg & data rates may apply. Message and data charges are set by your mobile carrier, not by Vetted Intake.
4.6A.5 Opting out; getting help. Reply STOP to any message to opt out at any time; we stop sending and confirm the opt-out. Reply HELP for help, or call (754) 283-8833. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and is not guaranteed.
4.6A.6 Your mobile number. We do not sell or share mobile numbers or messaging consent with third parties or affiliates for their own marketing. When you opt in through the website form, we store the exact disclosure wording you accepted along with the date and time, so the consent record is auditable. How that record and your number are handled and how long they are kept is described in the Privacy Policy (§1.3A and §1.4).
4.7 Fees
Fees are set out in the applicable order form: a build fee plus a monthly retainer with an included minute bundle and $0.15-per-minute overage above that bundle. Current tiers are: Launch (build from $5,000; $250/month; 600 included minutes); Firm ($7,500–$12,500 build; $500/month; 1,200 included minutes); and Multi-location ($20,000 build; $750/month; 2,400 included minutes). There are no per-call fees, and calls are not blocked when the bundle is exceeded. The landing-page add-on is $1,500. Taxes are additional. Specific amounts, term, and payment terms are governed by the order form, which controls in case of conflict.
Any advertised answer-time promise, including “answered within two rings, or that month is on us,” is a limited service credit governed by the applicable order form. The order form specifies measurement and exclusions; the credit does not create or override any other warranty or disclaimer in these Terms.
4.8 Disclaimers of warranty
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETTED INTAKE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Vetted Intake does not warrant that the Service will be error-free or uninterrupted, that AI transcriptions or summaries will be accurate or complete, that call-progress support will be error-free, or that any communication or record will be held privileged or protected by any court.
4.9 Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR LOST BUSINESS, ARISING FROM THE SERVICE. VETTED INTAKE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE FEES PAID BY THE FIRM TO VETTED INTAKE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations; in those, liability is limited to the maximum extent permitted.
4.10 Indemnification
4.10.1 By the Firm. The Firm shall indemnify and defend Vetted Intake against third-party claims arising from: (a) the Firm’s provision of legal services or failure to provide them; (b) the Firm’s configuration, instructions, or use of intake outputs; (c) the Firm’s failure to obtain required consents or provide required notices; (d) UPL, malpractice, or professional-conduct claims relating to the Firm’s practice; and (e) the Firm’s breach of these Terms.
4.10.2 By Vetted Intake. Vetted Intake shall indemnify and defend the Firm against third-party claims that the Service, as provided and used in accordance with these Terms, infringes a third party’s intellectual-property rights, subject to the limitations in §4.9.
4.11 Term; termination
Either party may terminate as provided in the order form. On termination, data is handled per the DPA (§2.6). Sections that by their nature survive (fees accrued, confidentiality, disclaimers, limitations, indemnity, governing law) survive termination.
4.12 Governing law; disputes
These Terms are governed by the laws of the State of Wyoming, excluding conflict-of-laws rules. The state and federal courts located in Laramie County, Wyoming have exclusive jurisdiction over disputes arising from these Terms, and each party consents to that venue.
4.13 Miscellaneous
Entire agreement (with the order form, DPA, and Part 3 clauses); no waiver by inaction; severability; assignment on notice; force majeure; notices to the addresses in the order form. If any provision is unenforceable, the rest remains in effect.
4.14 Changes
We may update these Terms; material changes are communicated to Firms per the order form and posted with a new effective date for website users.